Tapo C500 Camera Getting Offline Frequently

Tapo C500 Camera Getting Offline Frequently

23 Reply
Re:Tapo C500 Camera Getting Offline Frequently
Saturday

  @Pali-Madra 

Hi,
Thank you for your cooperation. I have escalated your case to the tech team for follow up, and they will contact you via email.
Best Regards

  1  
  1  
#22
Options
Re:Tapo C500 Camera Getting Offline Frequently
Tuesday

  @NiladriSR I have same issue , did you solve the problem ?

this is the second time my tapo c500 suddenly offline , and the last record is always the same. the camera rotate even i disable motion tracking .

  0  
  0  
#23
Options
Re:Tapo C500 Camera Getting Offline Frequently
Yesterday

  @Mask512 

 

Not Yet!

They have raise a support ticket on behalf of me and asked me to share diagnostic logs.

Waiting for their response.

 

Thanks,

NiladriSR

  0  
  0  
#24
Options