Missing firmware upgrade for C211
Hello,
I have 1x C110 3x C210 and 1x C211 cameras. Tp link consultant said to me the both models C210/C211 have same hardware, its just different color. My all deceives C110/C210 already got new update with new features and new optimizations over month ago (firmware 1.3.4), but C211 still nothing.
And my question is when C211 will get a new firmware update?
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Hi,
Usually, the new firmware release time for different camera models is not the same. We do not have the information about when a new firmware for the Tapo C211 is available, it's suggested to wait patiently for the new firmware.
If you have any problems when using the Tapo C211, please describe them in detail for further assistance.
Best Regards
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Hi,
Usually, the new firmware release time for different camera models is not the same. We do not have the information about when a new firmware for the Tapo C211 is available, it's suggested to wait patiently for the new firmware.
If you have any problems when using the Tapo C211, please describe them in detail for further assistance.
Best Regards
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@Solla-topee I am having the same issue. I have six C211 cameras, all bought at around the same time. One is stuck on firmware 1.3.11 whilst all the rest have auto-updated to 1.4.3. Rebooting doesn't help. It thinks its firmware is up to date.
Also - the cameras on 1.4.3 give me thumbnails of motion detected clips recorded on SD card. The one on 1.3.11 only shows an orange line on the timeline.
I wonder if this particular camera is faulty?
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Hi,
Would you please send me the problematic Tapo C211's MAC address via a private message?
Best Regards
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@Watson_B yeah, my C211 stuck on 1.3.11 firmware too.
@Solla-topee i will send you my MAC adress too on priv ^^
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