Hi @tb1177 May I know which old firmware you tried to upgrade from? How did you update the firmware of ER7212PC? Was there any power interruption or page exit during the firmware update?

Hi @xmanhattan Thanks for posting in our business forum. If you still need to use the PC client, you may refer to this guide: How to Discover and Add Devices in VIGI PC Client If you have question...

Hi @Kurisu-san Thanks for your valuable feedback. You may try to change the cables between this camera and the switch and poe150S. If the issue still persists, please try to connect this camera to...

Hi @iThMe If the OpenVPN did not work, you may try to provide us with the configuration screenshots on your ER7212PC for reference.

Hi @WillOmada You can use different ports for omada gateway management in standalone mode. We cannot guarantee if this would be added to the Controller mode, while we would like to escalate your...

Hi @ElPopa Yes, we are positive that we cannot see any of the configuration screenshots. Fur further analysis, you can try to attach the screenshots here again or try to contact our local support and...