@gowger Extender will use the same channel as your router's. Then please change the channel on your router. Then extender will use the same channel too.

@Cherish.Chen Yes, that's right. RE needs to receive data from router then forward to the PC/client, and vice versa. And this can not happen at the same time. Wireless communication is half-duplex!...

@Maryam25 Please provide more details on this issue, then I can provide further help. The issue is that RE200 can not connect to your router's wifi? Please check this to reconfirgure RE200:...

@ScorpioFaiz May I know which firmware version you are trying to update? please make sure it is for V5 as well. In addition, here is an instruction for firmware update:...

@Wiganer What is the model number of your device? What is the led status of it? When you put it outside, please connect your computer to the extender by wired cable and verify whether you can access...

@JONNYNATH Thanks for the reply. If the hard reset does not fix it, you can contact the retailer or the local tech support to get a replacement if qualified to solve this issue. Good day.