Hi, Sorry to tell you that we can provide English service for global users now. It is suggested to contact the local tech support to get some suggestion....

For the powerline adapters ,we just need to pair them together. Please check the light status on your powerline adapter, if you have the powerline light which looks like a house, that means the two...

For the new powerline adapter, please just pair it together with the current working powerline adapters, they will work together. Please make sure they are working in the same electrical meter. Here...

The software is just a tool for us to configure and manage the CPE devices, there is no need to run it all the time.

For TL-WA850RE_V2, the latest version has added Access Point mode, please go to the link below to download the new firmware and refer to the instructions in the downloaded file to upgrade it....

AV1000 means the max link rate between the two powerline adapters is 1000Mbps. For your case, the link rate between two devices is 415Mbps, it is not very satisfied. Please refer to the instructions...