Hi, We totally understand your feeling, both of us want to sort it out. May I know the distance between your device and the C4000? Did you try to move it closer to the main router and fresh the wifi...

Hi, May I know who is your ISP? What is the light status of the C5400 when the connection drops? Please login to the web UI of the C5400 and take a full screenshot of the advanced-status page and...

Hi, May I know if all the devices cannot see the 2.4Ghz ssid at that time? What about your laptop? Try to move them closer to the main router and check whether you can detect the 2.4GHz. Meanwhile,...

Hi, What is the hardware version of the Archer C7? Below is the instruction: https://www.tp-link.com/en/support/faq/46/ Whatis the format of the HDD? Does password need to access the Box? Meanwhile,...

Hi, Thanks for your feedback, and sorry for the inconvenience. we will remind our R&D colleagues and then they can work on it. FYI, usually, there will be a firmware released once received some...

It varies with different models/routers. What is the model number of your TP-Link router? Or is there any product that you are interested in? Good day.