What is the host IP address of the host router? When the 941HP stops working, please check IP address and default gateway with your device connected to it. At the same time, please connect your...

Hi, @Victor01 So sorry for the inconvenience caused here, we will remind our agents to keep their promises and provide better customer services. Back to your case, you can refer to the instruction to...

Hi, Maybe there are some maintainence activity at ISP's end which affects the DSL connection, you can take some time to test whether it works fine, any updates, just let me know. Regarding to the...

Hi, Once you add the contacts into telephone book, try to set speed dial number for certain numbers and then dial it up, after that, please confirm whether it will match the outgoing calls through...

Hi, The red powerline led indicates that the powerline environment is not very good, have you ever tried to change another socket to plug it? Did you try to pair the TL-PA9020 one in oen of the...

Hi, The powerline led went off means that you need re-pair them. Below is the instruction: https://www.tp-link.com/en/support/faq/258/ Meanwhile, cause the middle light will go off, it is suggested...