@SkyZ Hi, thank you very much for the feedback. Instead of downloading the firmware, it is suggested to update Deco X60-V4.2 to the latest 1.6.0 version: Deco X60(EU)_V4.20_1.6.0 Build 20250720 Wait...

@Kostas_K Thank you very much for the APP log. It has been escalated to the senior engineers for further assistance. Please check the email later for more suggestions. Best regards.

@Bigbillyjobob Hi, welcome to the community. Is the IPV4 address(on the Deco APP>More>Internet Connection>IPV4) on the Deco also the same as your current public IP address? By the way, the latest...

@VikramMann Hi, thanks for the feedback. Can you share a video clip of "I can’t sign out of Find My iPhone to remove the Advanced KidShield profile I installed from my iMac," or would there be any...

@kleblanc Hi, thank you very much for the feedback. Usually, if you check the system log, it would record something like"br-wan down" when the main Deco turned red. "Looking in the app or on the web...

@Ray7745909 Hi, thank you very much for the feedback. Did this Deco also turn to flashing green when the Deco APP reported "offline"? Or did it stay on solid green all the time? Please also help me...