@Mozki Hi, welcome to the community. M8550 doesn't have a built-in eSIM chip, and it hasn't been tested with the physical eSIM card either. May I know your SIM ISP? For the Surfshark VPN, M8550...

@Martixx72 Hi, thanks for your time and patience. For 3GPP release, it is R16. I'm still waiting for the senior engineer to help us check the carrier aggregation combinations. Best regards.

@Ronata28 Hi, there was some similar feedback in the last few days, such as Incorrectly showing "2 Decos Are Offline" in app. As for the firmware upgrade, can you temporarily power off the two...

@Ribcraft-Simon Hi, thank you very much for the feedback. Deco X50-5G_1.3.0 should support "Auto Update" which you can find under Deco App>More>System>Update Deco. You can disable the "Auto update"...

@speedyb Hi, thank you very much for the feedback. Can you also help me submit the Deco APP log: How to submit Deco APP log I left a message with a beta firmware for Deco M4_V2. Please also try to...

@Rob_Burnhead Hi, may I know your internet service provider? Is the main Deco X50 the only wired device that connects to the ISP fiber modem/ONT box? Usually, there is no need to factory reset the...