@RodrigoSalfer Hi, If both IR LEDs are consistently lit and do not respond to a reset operation, it indicates the camera may be bricked. However, it's hard to say what caused this phenomenon. Based...

@Zym Hi, For the reported phenomenon, please confirm the following information. 1. When you watch the camera's live feed in the Tapo app, is the quality fine? 2. If not, please record a video...

@TheClubber Hi, Thank you for the update. If the camera and solar panel are working now, you can keep monitoring for some time. Please feel free to reply if you need assistance. Best Regards

Hi All, The latest firmware (1.2.5 Build 260112) for the Tapo C325WB V2 is being released gradually. This firmware version supports "Light Off Mode", which enables full-color image capture with...

@Sailorman3 Hi, After you remove the SD card from the camera, please ensure the camera is powered by the original power adapter and cord, then press and hold the reset button for 10 seconds to...

@RSteveA Hi, Thank you for your feedback and feature request. I'll log it and forward it to the relevant team for evaluation. Best Regards