@00Mauzi00 Hi, You can refer to the following instructions to troubleshoot if the camera triggers false detection. What should I do if my Tapo camera triggers false detection? If the same phenomenon...

@Czs Hi, On the Tapo D230's Device Settings > Notifications page, please enable Activity Notifications and check if there is an Activity Type option. If so, you can try the following settings: 1) In...

@Sma255 Hi, You can refer to the following instructions to troubleshoot if you can't power on your battery-powered camera. What can I do if the Tapo battery-powered cameras fail to charge? Best...

@CUNEYT Hi, Based on the provided video recordings, the detection video clips saved to the camera's SD card are complete. The camera doesn't detect events during day/night mode switching to prevent...

@marty78 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@CUNEYT Hi, 1. I find the following information from the provided videos. Please check if it's correct: on your Synology Surveillance Station, when event detection is set to Tapo C225, the beginning...