Hi, @JimV60 Thank you for your suggestions. @Aussie-Heath You can try the suggestion from @JimV60 in this post and check if it helps. If your router does not have an IoT network, you can enable a 2.4...

@HelpFixDecoApp Hi, Thank you for your feedback. However, I tested on an Android phone, and when I clicked "3.10.104 via APK" in this post, there was no issue downloading the Deco app. I think the...

@dunkers @2Ronald Hi, If you want to use the heatmap feature, it's recommended to uninstall the Deco app on your phone, then refer to this post to download and install the Deco beta app. In the...

@IgorRJ Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@Nicosilva86 Hi, When the Ethernet backhaul takes effect, Stable Mode is used automatically. The mode displayed on the Wireless Network Mode page is expected. Thank you for the feedback here. I'll...

@WelshPaul Hi, Our engineer is following up on your case (TKID260332445). It's recommended to reply to the email if you need further assistance. Best Regards