@Hostis Hi, Thank you for your explanation. 1. Regarding the feedback about the tracking feature, it's recommended to vote and leave your detailed use case on the thread "Implement...

@BigPhill77 Hi, The phenomenon described is completely different from the original post. It's recommended to start a new thread here with the following information for assistance. 1. The doorbell...

@markhizen Hi, We do not have the instructions to downgrade a camera's firmware. In your situation, please refer to the instructions below to troubleshoot for better audio quality. Troubleshooting...

@Hostis Hi, Our Tapo cameras support ONVIF Profile S, which covers only basic functions such as video/audio streaming, event handling, and PTZ control. Regarding your feature requests: 1) Do you want...

@MElnaggar Hi, Typically, if the tracking feature is enabled on the Tapo C520WS, after tracking an event, the camera will return to the position it started tracking the event if no new event is...

@hernan82arg Hi, thank you for the attempt. Please feel free to reply if there are any updates.