@MarcoL75 Hi, Regarding the reported phenomenon, please provide the following information for further analysis. 1. Does your phone work fine(such as going to the internet) when it's connected to the...

@smgoh6 Hi, Please provide the following information about the reported phenomenon. 1. On the bottom label of your HB710, please check if the model number is HB710 SGMRP. 2. When the "no DHCP Server...

@Alex-Rdz Hi, For the reported phenomenon, please refer to the steps below for further analysis. 1. Update the Deco's firmware to the latest version (v1.4.0). 2. Try to reproduce the reported...

@illtww Hi, Do you have two Deco XE75 Pro V2 with the v1.4.999 beta installed? What are the Deco X20's firmware and hardware versions? Which features or aspects of the X20 or XE75 do you concern...

@Skipstarry @Matt5115 Hi, This reported phenomenon should be resolved. Please double-check if you can stream your camera properly in the iOS Tapo app. Best Regards

@chrisgosling Hi, Thank you for your attempt. Please also pay attention to the LED status on the powerline adapter when it's connected to the BE65's LAN port or the switch, and send us the LED status...