@RJ-C660 Hi, Our engineering team has been trying to resolve the reported phenomenon on Tapo C660, and there is new firmware available for testing, so we recommend contacting the technical support...

@Markus_78 Hi, When you want to talk with the visitor in front of the camera via the Alexa app, please ensure the Speaker and Mic icons are enabled on the Alexa app > camera's live feed page. Best...

@Reuel Hi, It's recommended to troubleshoot and confirm the relevant information based on this post. If the reported phenomenon persists, please provide us with the following information for further...

@Reuel Hi, We do not recommend placing the camera behind a window. Usually, if you want the camera to monitor outdoors, it's suggested to use an outdoor camera. Usually, when the camera works in Day...

@Lgg Hi, You can try the following steps and check if they help. 1. Turn off your camera, and remove the SD card from it if there is one. Turn the camera back on with the original power adapter and...

@Safman Hi, Typically, you can refer to the instructions below to stream the camera to a Chromecast device. How to stream Tapo Camera on a Google device In your situation, please confirm the...