Firmware 1.4.0 for Deco XE75/XE5300/XE75 Pro_V2/V3 Added Wi-Fi Access Control, WireGuard VPN & More

Firmware 1.4.0 for Deco XE75/XE5300/XE75 Pro_V2/V3 Added Wi-Fi Access Control, WireGuard VPN & More

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Re:Firmware 1.4.0 for Deco XE75/XE5300/XE75 Pro_V2/V3 Added Wi-Fi Access Control, WireGuard VPN & More
Sunday

  @David-TP My setup is 8 XE75 Pros V3, 1 X50-Outdoor, and 1 X50-PoE. Everything uses ethernet backhaul - the Outdoor is powerd by an outlet and has an ethernet connection from the PoE, which is wired via Cat6, and PoE, from the main (with a Ubiquiti PoE switch in the middle). 

The problem, I guess among many right now, is that everything is suddenly very unstable, on the mobile app all the devices suddenly only show as connected via wireless backhaul if they are connected at all, the web app only works about 30% of the time, and even then it's impossibly slow. By that I mean it will auto-logout before things like the Deco map even loads. And when the network is up and running, it just drops out randomly for anywhere from a minute or so to an hour at a time, then seems to reboot itself and works (mostly) again.

As an example, I got the web app to log in, and in the time it took me to type this out, neither the map nor the device list in the firmware page have loaded anything at all.

File:
Screenshot 2026-06-21 at 19.52.33.pngDownload
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#119
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Re:Firmware 1.4.0 for Deco XE75/XE5300/XE75 Pro_V2/V3 Added Wi-Fi Access Control, WireGuard VPN & More
Monday

  @Adam-ITComms 

Hi, 
For the reported phenomenon, please try to reproduce the client list issue, then follow the instructions below to send us the Deco app log for further analysis. Please reply to us once you have sent the Deco app log.
How to Get and Send Deco App Log to TP-Link Support
Best Regards

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#120
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Re:Firmware 1.4.0 for Deco XE75/XE5300/XE75 Pro_V2/V3 Added Wi-Fi Access Control, WireGuard VPN & More
Monday

  @PietjeB 

Hi, 
We do not have information on when the official firmware will be released. However, I'll update this thread if the new firmware is available.
Best Regards
 

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#121
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Re:Firmware 1.4.0 for Deco XE75/XE5300/XE75 Pro_V2/V3 Added Wi-Fi Access Control, WireGuard VPN & More
Monday

  @PHLIS 

Hi,
Please confirm the following information for the reported phenomenon.


  1. Please describe your network topology in detail. For example, is your network diagram: Internet cable-- main Deco --Ubiquiti PoE switch-- other Deco XE75 Pro & X50-PoE, and is X50-Outdoor wired to X50-PoE?
  2. When the network is up and running, do the Deco nodes drop out randomly? If so, what changes in the LED status on that Deco?
  3. When did the problem start? Was the Deco network working properly before?
  4. Have you updated the pre-release firmware on your Deco XE75 Pro?

 

Best Regards
 

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#122
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Re:Firmware 1.4.0 for Deco XE75/XE5300/XE75 Pro_V2/V3 Added Wi-Fi Access Control, WireGuard VPN & More
Monday

  @Solla-topee 
                                                                                                              XE75-Pro x 2
                                                                                                             /
1. Internet -> Main XE75-Pro -> Ubiquiti switch -> Satellite XE75-Pros

                                                                              \

                                                                                 X50-PoE -> X50-Outdoor

 

Every connection between Decos is wired. If the app was working properly the map would show that each device is connected via ethernet. Two XE75-Pro's are directly connected to other Decos, in the same way the two X50's are connected.

 

2. The nodes seem to drop out randomly, then reconnect to the network. In the app they show as connected via wifi, but in the ubiquiti app they are all showing as hardwired. I have not noticed a change in LED status during, but yesterday when I did another Deco system reboot, they would show as connected when red, then the LED would turn green, they'd stay connected for a moment, then it would turn red again, I'd lose wifi from that node. A second reboot seemed to stop that.

 

3. There were smaller problems over the past few weeks of individual devices losing wifi. I was on the beta that was just *prior* to the last stable release; it was working well and I didn't want to change anything.

4. Yes, all the XE75-Pro's are on 1.4.999 Build 20260319 Rel. 57838

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#123
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Re:Firmware 1.4.0 for Deco XE75/XE5300/XE75 Pro_V2/V3 Added Wi-Fi Access Control, WireGuard VPN & More
Monday

  @Solla-topee 

Report sent

Thanks

-- Disclaimer: I am not a TP-Link Employee, just a user (like you), installer and networking professional
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#124
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Re:Firmware 1.4.0 for Deco XE75/XE5300/XE75 Pro_V2/V3 Added Wi-Fi Access Control, WireGuard VPN & More
Yesterday

  @Adam-ITComms 

Hi,
Your case (TKID260645038) has been escalated to our tech team, and they will contact you via email to assist you further. Please wait patiently.
Best Regards

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#125
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Re:Firmware 1.4.0 for Deco XE75/XE5300/XE75 Pro_V2/V3 Added Wi-Fi Access Control, WireGuard VPN & More
Yesterday

  @PHLIS 

Hi,
Please confirm the following information for further analysis.

 

  1. You can try configuring the Reboot Schedule on the Deco app to see if this helps: How to configure the Reboot Schedule feature on the Deco
  2. How often do the Deco nodes drop out? Do they drop out simultaneously, or do some Deco nodes work, but some may disconnect?
  3. After the reported phenomenon occurs, please record the date, time, and time zone when the phenomenon occurs, and send them to us. Then, wait for the Deco nodes to return online, log in to the main Deco's web UI, and follow the instructions below to send us the Deco device log and the app log.
      How to Get Deco System Log
      How to Get and Send Deco App Log to TP-Link Support
 

Best Regards

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#126
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