@Mauroriga Hi, Please confirm the following information for the reported phenomenon. 1. How do you confirm the camera only streams at 720P? 2. On the Tapo app > camera's Device Settings > Video &...

@rijnb Hi, Thank you for your feedback here. We certainly appreciate your feedback and feature requests. While we don't have specific details on whether the requested feature can be added to the...

@cold_lion Hi, Please confirm the following information for the reported phenomenon. 1. Is the Tapo C320WS configured to connect to the H200 as instructed below? How to connect Tapo Wi-Fi Cameras...

@MANPREET8 Hi, Please follow the steps below and provide the relevant information for further analysis. 1. Please wipe the camera lens with a dry, clean cloth and see if there is any change. 2. When...

@shiroACK Hi, What 5 GHz Wi-Fi channel have you tested? Usually, it's recommended to wait 5 minutes after changing the 5 GHz Wi-Fi channel, ensure you can see the 5 GHz Wi-Fi name on your phone, then...

@93tid Hi, If the camera works fine when connecting to the phone's hotspot Wi-Fi, it means the camera is working. It may be that your router network limits the camera from working properly. Please...