@Hwhwhw Hi, In the Tapo app > camera's Device Settings > Device Info page, please check the hardware version of your two Tapo C225s. For the V1, a solid red LED only indicates that the camera is...

@maitiu7 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@Zym Hi, 1. Please check how many devices are streaming the camera's live feed simultaneously, for example, the phones, PCs, or TVs. 2. Please send us the screenshot of the Tapo C120's live view page...

@DoggyCam Hi, The Tapo C200 does not support the Pet Detection feature; it cannot be set to track dogs only. Usually, in the Tapo app > camera's Device Settings > Detection > Motion Tracking/Auto...

@Horse_1 Hi, You can refer to the following instructions to set up your camera. How to set up the Tapo camera In Configuration > Step 5, if you want to connect your camera to the signal booster,...

@RenatoSalesMarc Hi, You can refer to the following instructions to find the camera's detection video clips. Where can I find detection recordings of Tapo cameras on the Tapo app? If no cloud video...