@Shaba28 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@Dezza26 Hi, Typically, after inserting a microSD card into the camera, you need to format it in the Tapo app before using it. You can go to the Tapo app > camera's Device Settings > Storage &...

@Brisy Hi, Please refer to the following instructions to troubleshoot if you have a problem viewing the camera. What should I do if I can't view the Tapo camera? Please confirm the following...

@TapoClappo Hi, The Tapo battery-powered cameras do not currently support the RTSP and ONVIF protocols, so you can't find the Camera Account option on the TD21. If you need a doorbell camera that...

@RB33 Hi, If you do not want the camera to patrol, you can go to the Tapo app > camera's Device Settings > Pan & Tilt > Patrol Mode page to turn off this feature. How to set up Patrol Mode on Tapo...

@Georg123 Hi, Thank you for your feedback and feature request. While we don't have specific details on whether this feature can be added to the product or when it might be, I'll keep logging the...