@Tom1990 Hi, You can refer to the instructions below to troubleshoot if you fail to establish an RTSP/ONVIF connection with the camera. What can I do if fail to stream the Tapo camera via the...

@LookUp24 Hi, Thank you for your feedback. In your situation, could you please send us a picture of the camera's live view page with the privacy zone configured for evaluation? Best Regards

@WisoBe Hi, Since Home Assistant is an open-source platform and not officially supported by our camera, we can't guarantee the camera will integrate seamlessly with it. If you have tried the tips in...

@lawton20 Hi, We do not have information on whether the requested feature will be implemented or when. It's recommended to pay attention to the firmware release notes for your camera model on our...

@Fallon90 Hi, 1. In the Tapo app > your camera's Device Settings page, if you can see the Device Health Check option, you can click on it and start the health check. If the Device Health Check option...

@LookUp24 Hi, Different hardware versions of the same model may have slight differences in hardware and functionality, but their overall performance and design are basically the same. Regarding your...