@Karmo Hi, For the reported phenomenon, please provide the following information for further analysis. 1. Please go to the camera's Device Settings > Detection page and send us the screenshots of the...

@TC260 Hi, Thank you for your feedback here. We certainly appreciate your feedback and feature requests. While we don't have specific details on whether this feature can be added to the product or...

@craggycraig Hi, For the reported phenomenon, please refer to the instructions below to troubleshoot. How to reduce motion detections from rain, snow or insects,etc Best Regards

@pjs_gsy Hi, For the reported phenomenon, please provide the following information for further analysis. 1. When you select the highest resolution on the Tapo app > camera's live view page, can you...

@ThisIsFine Hi, What ONVIF app are you using to pan or tilt the Tapo camera? You can refer to the instructions below to stream and control the Tapo C520WS in the Agent DVR software and test whether...

@SleeHpy Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards