@Burnsy Hi, You can refer to the instructions below to troubleshoot if you can't format the SD card successfully in the Tapo app. What should I do if the SD card cannot be formatted/recognized?...

@AdamoNoProblemo Hi, Typically, turning on the second camera won't affect the first camera's ability to detect the inserted SD card. In your situation, please confirm the following information for...

@MrCupcake Hi, Please see the following instructions on our official website. How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol The URL of the RTSP live stream for the Tapo C500 as...

@Williever Hi, If the person detection feature is enabled on the Tapo C310 V1, can you receive person-detected notifications on your phone and Tapo app when the camera detects a person? If so, it...

@p00h Hi, You have already tried almost all the standard troubleshooting steps, and we have no further suggestions. For further assistance, you can contact the technical support team. Best Regards

@Treddy Hi, You can refer to the instructions below to troubleshoot the reported phenomenon. What can I do if the Smart Action/Automation doesn't take effect as expected? If the same phenomenon...