@HelpFixDecoApp Hi, @ARGamingPK1 Please note that all emails between you and our support team are confidential and intended solely for the use of the individual or entity to whom they are addressed....

@fbm99 Hi, It's suggested to upgrade the firmware on both the main Deco and the satellite Deco to see if that helps. You can try a factory reset on the satellite Deco (office Deco), move it close to...

@ShuggieWee Hi, 1. The compatible or incompatible microSD cards listed in the instructions below reflect the results of testing conducted by our relevant departments (please note that we do not have...

@Philsbits Hi, If the Tapo C500 and Tapo C510W do not have the Pan & Tilt Control action on the Smart Action page, it's recommended to pay attention to the camera's firmware release notes on our...

@tpfanpo Hi, The Tapo C113 supports 24/7 recording but not 24/7 Capture. With the 24/7 recording feature, you can store continuous video recordings on the inserted microSD card. How can I store the...

@Jaygo Hi, For the reported phenomenon, the following instructions may help you: What to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking Best Regards