@sitoh Hi, Thank you for the information and video provided. I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@ONVIF Hi, Thank you for your feedback. I'll log the feature request and forward it to the relevant team for evaluation. Best Regards

@MikeSC60 Hi, In your situation, we recommend sending an email to support.forum@tp-link.com with the following information for further analysis. Subject: [Forum Escalation][ID 850124] Grinding noises...

@theseus_lemnos Hi, Thank you for your feedback and feature request to improve our product's performance. We value your feature request for an "auto refresh button", but we are currently unclear...

@JaapWal Hi, Typically, when Smart Mode is selected on the Night Mode Settings page, when the camera goes into Night mode, it turns on the spotlight when detecting events. If you select Night Mode on...

@teff11 Hi, Please try the following steps and see if they help. 1. Remove the Tapo D235 from the Tapo app if it's there. 2. Remove an SD card from the doorbell camera if there is one. 3. Press and...