@DinoVoxel Hi, welcome to the community. You can refer to the following instructions to troubleshoot. 1. Check the LED status on the main Deco. If the main Deco has a solid red light, please refer to...

@Glassed91 Hi, welcome to the community. The connection preference feature disappears, maybe because one of your Deco models does not support it. In this situation, please go to the main Deco's web...

@SayeemAhmed Hi, welcome to the community. If your client device is set to prefer the 5 GHz in the Deco app, but it's still connecting to the 2.4 GHz network instead, please try: 1. Check if your...

@Floorcula Hi, welcome to the community. The Internet Backup feature is planned to be added via a future firmware update. However, we do not have the information on when it will be available. It's...

@jvrss Hi, Please provide the following information for further analysis. 1. Please describe your network diagram. For example, is your network diagram "internet--main deco--satellite deco...

@House_Alekseii Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards