@Xavier_V Hi, On the bottom label of your HB710, is the model number HB710(SGSH) or HB710(SGMRP)? Best Regards

@carguy143 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@ErBimbo Hi, There is a new firmware update in the works for the Deco BE65 Pro. However, we don't have the information on when it will be released. It's recommended to pay attention to the firmware...

@rakib_5056802 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@dotext Hi, Thank you for your update. In your situation, if you need any further assistance, please feel free to start a new thread here or reply to our technical team via email. Best Regards

@Billmanakos Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards