Solla-topeeOnline
Following: 31Followers: 350
Forums/ Feature Requests
a week ago
Re:C260 detect individuals and add manual alarm
@TC260 Hi, You can refer to Case 2 in the instructions below to manually trigger the camera alarms. Manual Alarm: Activate the Tapo Camera Alarm with One Tap Best Regards
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Forums/ Tapo Smart Camera
a week ago
Re:Manual Recording not working
@510530 Hi, 1. It's recommended to search for "How to Record Screen on Lenovo tablet" on Google. Usually, you can see YouTube videos that introduce how to record the screen on your tablet. 2. You can...
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Forums/ Tapo Smart Camera
a week ago
Re:C501GW - Default position drift issue when motion tracking is enabled
@Morm Hi, Thank you for your attempt. Please feel free to reply to us if there are any updates. If rebooting the camera corrects its position, you can enable the Auto Reboot feature on the camera's...
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Forums/ Tapo Smart Camera
a week ago
Re:C560WS keeps detecting chickens(and cat) as persons even after more than a week of event correction.
@mangaTom19 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards
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Forums/ Tapo Smart Camera
a week ago
Re:Tapo C500 Keeps Asking to Reinitialize SD Card After Every Restart
@MaheenUddin Hi, Thank you for providing the details. We've checked and confirmed that your current SD card is not included in our recommended compatibility list. Since the SD cards can vary...
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Forums/ Tapo Smart Camera
a week ago
Re:Tapo C610 moving to face downward and can’t go upward again
@Bigtbw Hi, How often does the viewpoint offset phenomenon occur, such as once a day, once a week, etc.? Could you please confirm if any actions were taken on the camera that might have caused its...
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