This Article Applies To: Tapo C325WB V2 Phenomenon Description: The Tapo C325WB V2 lacks a “Spotlight Off” option on its Night Mode Settings page, unlike the Tapo C325WB V1. As a result, users are...

@Washu1975 Hi, Thank you for your cooperation, and please let me know if you have collected the camera log. You can also refer to the instructions below to change the settings on the Deco and check...

@Mauroriga Hi, Please refer to the instructions below to change the password for your TP-Link account, ensure only your phone is logged in to the Tapo app with the new password, and then test whether...

@cold_lion Hi, Please try to remove the SD card from the hub before the camera loses internet connection, then check whether the camera has the correct date and time after losing internet connection...

@Trowbmc Hi, The doorbell camera's microphone may have a problem; you can contact your retailer or the local support team to check whether the camera is under warranty. Best Regards

@Kholoud01660 Hi, As shown in the instructions below, if you upgrade the Tapo Care plan through Apple Pay on an iOS device, you need to pay the full price of the new Tapo Care plan and will get a...