@Lninja Hi, The Event Retrieval feature is currently unavailable on the Tapo H500, and it may be added in the future via firmware updates. Regarding the feature introduction on our official website,...

@Sword2012 Hi, Thank you for sharing your experience. I'll then update the troubleshooting steps in the original post. Best Regards

@JFan Hi, Please confirm the following information if you are willing to troubleshoot. 1. If the camera's viewpoint offset after tracking, please send us the screenshots of the camera's live view...

@Ashwin99333 Hi, It seems the camera's speaker is malfunctioning. Please refer to the Tapo C210's UG to find its speaker, then check whether anything is covering it. You can also try a different...

@tom-r Thank you for sharing your experience~

@WhiteRoseAl Hi, For the reported phenomenon, please confirm the following information for analysis. 1. What's the model number of the SD card inserted into the camera? Please refer to the...