@JuanMa1765 Hi, Typically, you can refer to the following instructions to troubleshoot if the detection feature does not work properly. What to do if the Detection feature is not working on the...

@XyZed Hi, Usually, spiders or moths are detected as motion. On the camera's Playback page, to correct the event type, you can select Motion Detection. If the camera still classifies spiders and...

@GingerT Hi, Please confirm the following information for the reported phenomenon. 1. Have you stored video clips on our cloud server or the SD card inserted into the camera? 2. If an SD card is...

@Spb67 Hi, Thank you for your feedback. In this situation, it's recommended to vote and share your usage scenario in the thread "Home/Away Mode Shortcut/Automation Support" for evaluation. Best...

@Godisadj Hi, If your Pan & Tilt camera supports Patrol Mode on its Device Settings > Pan & Tilt > Patrol Mode page, you can set the Patrol Mode Schedule to turn on the mode during a specific time....

Hi All, Regarding the feature request for adding a "Spotlight Off" mode on the Tapo C325WB V2, the information in this post is the latest update we have received concerning this request. If you have...