@cold_lion Hi, Please confirm the following information for the reported phenomenon. 1. Is the Tapo C320WS configured to connect to the H200 as instructed below? How to connect Tapo Wi-Fi Cameras...

@MANPREET8 Hi, Please follow the steps below and provide the relevant information for further analysis. 1. Please wipe the camera lens with a dry, clean cloth and see if there is any change. 2. When...

@shiroACK Hi, What 5 GHz Wi-Fi channel have you tested? Usually, it's recommended to wait 5 minutes after changing the 5 GHz Wi-Fi channel, ensure you can see the 5 GHz Wi-Fi name on your phone, then...

@93tid Hi, If the camera works fine when connecting to the phone's hotspot Wi-Fi, it means the camera is working. It may be that your router network limits the camera from working properly. Please...

@mhbmd Hi, It's recommended to refer to point 4 in this post to record a video showing the reported phenomenon, then email support for further assistance. Best Regards

@ArjunPrasad Hi, It's recommended to refer to this post for troubleshooting. Best Regards