@theseus_lemnos Hi, Thank you for the update. I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@hernan82arg Hi, For security concerns, we suggested removing the pictures that include the camera's MAC address from this thread. The solid amber LED on the Tapo C520WS means that the camera is...

@DSpy Hi, Typically, it's recommended to follow the instructions below to troubleshoot if the camera fails to format or recognize the SD card. What should I do if the SD card cannot be...

@klingler Hi, If your Tapo Camera has a Tapo Care plan subscription, the corresponding detection video clip will be saved to our cloud server after the camera is online and an event is detected...

@Enduser2 Hi, Whether you mean the "updating process bar" rather than the "download process bar"? Would you explain why you want this feature? Generally, if you want to know whether the camera is...

@Flashonee Hi, Thank you for the information provided via private message. However, your case is different from the one on the forum ID 720370; your Tapo C220 has different hardware and firmware. The...