Forums/
Tapo Smart Camera
a week ago
@Ashwin99333 Hi, For the reported phenomenon, please confirm the following information. 1. When the camera detects events, can you receive detection notification on your phone or Tapo app? Are there...
0HELPFULS
Forums/
Tapo Smart Camera
a week ago
@DebzH Hi, You can email support.forum@tp-link.com with the information (such as Subject, Forum Nickname, Description, etc.) listed in this post for further assistance. Best Regards
0HELPFULS
Forums/
Tapo Smart Camera
a week ago
@Maithil Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. On your end, it's also suggested to download a video from...
0HELPFULS
Forums/
Tapo Smart Camera
a week ago
@sepis Hi, Thank you for the update, and I'm glad to hear that your case is resolved. Best Regards
0HELPFULS
Forums/
Tapo Smart Camera
a week ago
@Vix007 Hi, The camera's privacy zone is fixed relative to the camera lens, not to a specific physical location in space. If your TC70's motion tracking feature is disabled, you can manually pan &...
1HELPFULS
Forums/
Tapo Smart Camera
a week ago
@Kiter1 Hi, If you have configured the detection and recording settings on the camera when it's online, they continue to work when the camera disconnects from Wi-Fi. However, most features, such as...
0HELPFULS

