@JamesT142 Hi, Below are some tips for this issue, and please check if they will help in this case. 1. Change the 2.4G Wi-Fi channel and channel width on your wireless router. 2. Move the camera away...

@Cornishlad Hi, The Tapo C420 does not detect motion or person unless it's close around 10 ft may be related to the detection settings of the camera and its position. 1. On the Tapo app>Camera...

@andy1102 Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...

@Hamidx Hi, According to your description, your Wi-Fi network is a Portal Wi-Fi that requires you to enter login info to go to the internet, and the Tapo camera does not support this encryption type....

Hi everyone, Thank you very much for your votes and comments on this thread. We certainly appreciate all your feedback and feature requests here, and we'll make sure to log these feature requests and...

@Polly-Maria57 Hi, Usually, you don't need to reboot the camera after updates to make it work again, and it will continue to work after updating firmware. About the missed recordings issue, please...