@DavidDDDDD Hi, Please confirm the following information about the reported phenomenon. 1. How many devices are streaming the camera simultaneously? Via the Tapo app or other third-party apps?...

@CarloC2025 Hi, Please double-check your camera's model number. The Tapo C200 lacks a white light that activates upon detecting a person. Is the white light turned on at night (in a dark environment)...

@Martin-TP Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. By the way, I'd like to confirm the camera's version info...

@alanstarmer1977 Hi, If you have any concerns about your Tapo camera, please provide us with your camera's model number, firmware, and hardware version, along with a description of your usage...

@Pranavpws Hi, if the Tapo H200 is not wired to your router, try that and see if it helps.

@Nick_Scotland Hi, I'm glad to hear that your issue has been resolved! If you've contacted our tech team via email (TKID250548646) and need any further assistance, please reply to that email for...