@CCU Hi, It's suggested to refer to the instructions in this post to collect the log info and time info for further analysis. Best Regards

@Billy_Clark Hi, Thank you very much for the detailed description of your usage scenario and explanation. Currently, the camera does not support the feature to extract only the date and time of...

@TheoMUC Hi, As your case has been escalated to our tech team and our senior engineer is following up, we suggest replying to them via email (ticket ID TKID250959412) for further assistance. Best...

@ErnaniRaposo Hi, glad to hear that your case is resolved. You can continue to observe the camera's status, and feel free to reply if there are any updates.

@MHashem Hi, If the Tapo C200 automatically switches between Day and Night mode normally, please provide the following information for further analysis. 1. What's the Tapo C200's hardware and...

@Zink Hi, Typically, after setting up the camera successfully, it will connect to your router's Wi-Fi and our cloud server. Then, you can control it locally and remotely. If you fail to control it...