@Zeus-Olympus Hi, Thank you for your cooperation. Please feel free to reply to us if there are any updates. Best Regards

@DazzaDog Hi, It's suggested to contact our local support team if you fail to register your product on the warranty website. Best Regards

@GinoVerace Hi, Several factors, such as the complexity of the monitoring environment and the size and speed of the objects, influence the ability of Tapo cameras to detect small objects or mice....

@Darts630 Hi, To conserve power, battery-powered cameras typically remain in a low-power sleep state and can only detect motion when awake. The camera's inability to detect events or incorrect...

@MkCl Hi, You can refer to the following instructions to troubleshoot when the camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going offline? Best...

@ssyan Hi, Please confirm the following information for the reported phenomenon. 1. What detection types are enabled on the Tapo app > camera's Device Settings > Detection page? 2. On the camera's...