@Joseagaleanoc Hi, Thank you for the updated information. I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@Zeeshanbhatti Hi, If some of your Android devices can't find the Deco's Wi-Fi after turning off the 2.4 GHz band, but the iPhone can, it may be that some Android phones purchased in Pakistan support...

@knowlec Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@piotreklc60 Hi, Thank you for the updated information. In your situation, please send us the Deco app log after the reported phenomenon occurs. After that, please attach the reference number (e.g.,...

@ambreesh Hi, It's hard to say whether the client device can't connect to the satellite Deco or a display issue in the Deco app. Please confirm the following information for further analysis. 1. When...

@Xavier_V Hi, On the bottom label of your HB710, is the model number HB710(SGSH) or HB710(SGMRP)? Best Regards