@Renault_Twingo Hi, Thank you for your cooperation. I have escalated your case to our tech team, and they will contact you via email to assist you further. You can then email the camera log and the...

@Garlic_Nr Hi, The Tapo C660 supports WPA-PSK, WPA2-PSK, and WPA3 wireless security types. Usually, it can work with routers that use the WPA3 security type. The Wi-Fi password should be fewer than...

@Gregtheboy11 Hi, Thank you for your attempt to connect the camera to a Wi-Fi hotspot. Please feel free to reply if you have any updates. If you have internet on your phone when connecting to the...

@DSpy Hi, As per the compatibility list in the FAQ below, only the SanDisk Ultra 64G SD card is listed. Is it the new one or the old one? What type of microSD card does Tapo/Kasa Camera support? You...

@Shineshere Hi, Please confirm the following information for the reported phenomenon. 1. Does your Tapo C210 always display a solid amber light, even after a factory reset? Or does the camera's LED...

@Jihad-201498- Hi, The phenomenon you described is unclear. Please describe the phenomenon you experience in detail so we can better assist you. If you don't know how to set up your camera, please...