Forums/
Feature Requests
2025-06-16 13:00:21
@emrefba Hi, The Tapo cameras do not support the requested feature. Thank you for your feedback here. While we don't have any specific details to share about whether this feature can be added to the...
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Forums/
Tapo Smart Camera
2025-06-16 12:52:23
@Lara85 Hi, It's recommended to stream the camera's live feed for more than 10 minutes on the Tapo app, then check if you see a "Continue" prompt or the "Tap to Refresh" message on the camera's live...
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Forums/
Tapo Smart Camera
2025-06-16 12:35:40
@Joseph_ Hi, The new official firmware for the Tapo C520WS V1 is being released gradually. Please ensure your camera's firmware and the Tapo app are up to date. If so, please provide the following...
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Forums/
Tapo Smart Camera
2025-06-16 12:20:03
@avocado12 Hi, The Tapo camera does not have an option to set a buffer to record 2-3 seconds before the motion. For your feature request, it's recommended that you vote and leave your usage scenario...
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Forums/
Tapo Smart Camera
2025-06-16 12:10:19
@Pkjsp Hi, 1. The power cable to the Tapo C320WS carries power and no signal. 2. You may need to change the power supply(including the power cord) to power the camera. On the official website > Tapo...
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Forums/
Tapo Smart Camera
2025-06-16 12:00:13
@Alan-NZ Hi, Please turn on the Third-Party Compatibility option on the Tapo app > Me > Tapo Lab > Third-Party Compatibility page, then check if you can integrate the Tapo C310 with the Home...
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