@raven1991 Hi, Could you please refer to the following instructions to collect the camera logs if the issue persists after upgrading to the new firmware? Once you have collected the camera logs,...

Hi All, Regarding the reported issue, we suggest referring to the solution in the following thread to try to solve the issue. [C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto Switching Failure Best...

@lorenzphil Hi, On the Tapo app > Camera's Device Settings > Device Info page, you can find the camera's firmware version info. In your situation, it should be the firmware is not updated...

Hi All, For the reported issue, we suggest referring to the Solution in the following thread to resolve it. [C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto Switching Failure Best Regards

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@Fed3 Hi, Thank you for your cooperation. You can upload the video to your cloud server (such as Google Drive), generate a link to download it, and send me the link via a private message. Best Regards