@Thanalas Hi, Please uninstall the Tapo app and reinstall it to ensure the Tapo app is up to date. After that, if the Alarm Duration does not appear on the camera's Alarm page, it means this camera...

@Big-Al-1 Hi, If you refer to the spotlight/white light on the Tapo C120, usually, you can go to the camera's Device Settings > Spotlight Settings page to adjust the On/Off duration. However, there...

@KaranKL13 Hi, You can try to power off and on the router, ensure it has an internet connection, then power off and on the camera, and check if it will work. If the LED on the camera has no change,...

@Fernando12345 Hi, Typically, if the Tapo app streams the camera's live feed through our cloud server, you will receive a prompt to continue viewing the camera even if your phone and the camera are...

@SORGE Hi, We have new firmware that may help in this matter for the Tapo C310 V2. Please send me(@Solla-topee) "Forum ID 821960 + camera's MAC address" via a private message if you want to try it....

@Abdus_Samad Hi, When and where do you see/hear the camera repeat sound multiple times? Please describe the usage scenario in detail for further assistance. Best Regards