@Ansis Hi， Do you have a problem when watching video recordings rather than no video recordings are stored? If so, it's recommended to start a new thread here to post your issue with the following...

@Nan2 @XOssa Hi， Please confirm the following information if there are no video recordings stored after firmware updates. 1. What's the model number, firmware, and hardware version of your camera? Or...

@Donski Hi， You can refer to the steps below to troubleshoot if you can't tilt the camera up and down on the Tapo app. 1) Go to the camera's Device Settings > Pan & Tilt page, tap the Pan & Tilt...

@Guitton50 Hi， You can refer to the instructions below to troubleshoot if your camera has an incorrect time displayed on the Tapo app > camera's Live View page. Tapo Camera Shows Wrong Date and Time...

@FranGo Hi， You can go to our Tapo official website and then select a Tapo camera you are interested in by using the Filter feature on the website. It seems our outdoor Pan & Tilt Tapo camera models...

@TapTapoo Hi， You can refer to Case 3 in the following instructions to troubleshoot if you can't find the router's Wi-Fi when configuring the camera. What should I do if I fail to configure Tapo...