Forums/
Official Announcements
2025-05-07 08:51:01
@EllisP Hi, could you please send us a picture showing the reported issue on your iPad?
0HELPFULS
Forums/
Tapo Smart Camera
2025-05-07 08:48:40
@newtapouser Hi, thank you for your feedback and feaure requests. I'll log them and forward them to the relevant team for evaluation.
0HELPFULS
Forums/
Tapo Smart Camera
2025-05-07 08:33:59
@Rosen83 Hi, thank you for your reply, and please feel free to contact us if you need further assistance.
0HELPFULS
Forums/
Tapo Smart Camera
2025-04-29 10:19:12
@Rosen83 Hi, In your situation, you can try to keep the current Detection settings and enable the continuous recording function for some time for a test. If there is motion but no notification is...
0HELPFULS
Forums/
Tapo Smart Camera
2025-04-29 10:03:31
This Article Applies to: Tapo C500/TC40 V1.0, FW: 1.3.4 Build 250228 Rel.66111n Phenomenon Description: On the camera's Live View and Playback page, the timestamp is displayed incorrectly, showing a...
0HELPFULS
Forums/
Tapo Smart Camera
2025-04-29 09:19:23
@Rosen83 Hi, Some Tapo cameras have priority for notification push. For example, when a person is detected, only the person-detected notification is pushed, not the motion-detected notification. We...
0HELPFULS

