@HemoNemo Hi, You can refer to the following steps to connect your camera to a new Wi-Fi network. 1. Press the reset button on your camera for 10 seconds to factory reset it, wait for two minutes,...

@DennisBra Hi, In this case, please refer to the following instructions to learn more details. Why can't I view the live stream of the Tapo camera continuously? Best Regards

@stef2020 Hi, Typically, you can refer to the following instructions to troubleshoot when fail to update the camera's firmware. What to do if firmware update of my Tapo smart devices fails? In your...

@stef2020 Hi, All Tapo cameras can enjoy the Tapo Care service. If you can't add the camera to your Tapo Care plan, please check the following information. 1) Check whether your camera is online on...

@Kanhaiya Hi, If you have a problem setting up the Tapo C212, you can refer to the following instructions to troubleshoot. What should I do if I fail to configure Tapo Camera? If the problem remains,...

@Viesturs1 Hi, You can refer to the following instructions to troubleshoot when fail to connect the camera to a Wi-Fi network. What should I do if I fail to configure Tapo Camera? You can also refer...