Forums/
Tapo Smart Camera
2025-04-29 07:48:47
@Rosen83 Hi, On the camera's Device Settings > Notifications > Activity Type page, have you selected Motion Detection and Person Detection? Best Regards
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Forums/
Tapo Smart Camera
2025-04-29 07:45:33
@MVBM Hi, The problem may not solved through reset operation since the threshold for switching Day/Night mode won't change after reset. Could you please send us a picture of the camera's live view...
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Forums/
Tapo Smart Camera
2025-04-29 07:21:01
@jp_kyoto Hi, I noticed your case has been escalated to the tech team before(TKID240515506). It's recommended to reply to the email for further assistance. Best Regards
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Forums/
Tapo Smart Camera
2025-04-29 06:53:11
@Shimodd Hi, Unfortunately, the Tapo C510W can't meet your usage scenarios currently. Best Regards
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Forums/
Tapo Smart Camera
2025-04-29 06:34:46
@Rosen83 Hi, On the Tapo app > Home tab > Bell icon > Tapo C325WB page, could you please send me a picture of this page showing that there is a person-detected notification but not a motion-detected...
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