@maid3n Hi, In this case, the problem may be the camera's spotlight has an issue. You can contact your retailer or our local team to check if the camera is under warranty. By the way, if you select...

@Thanalas Hi, It seems that your camera is able to set the detection zones. If you want to detect a person only when he enters a specific area and when someone/something tampers the camera, please...

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@Thanalas Hi, 1. On the Tapo app > camera's Device Settings > Detection page, can you see the Detection Zone? If so, you can set a detection zone for the Person Detection only. 2. When the camera...

@maid3n Hi, 1. The Full-Color mode works only when the camera works in the night mode. From the picture you sent on the thread, it seems the camera works in the Day mode rather than Night mode. You...

@wispmqwp Hi, Typically, once you have set up the camera successfully, it will connected to our cloud server, and you can watch the camera remotely via our cloud server with the Tapo app. In this...