@Tumi2121 Hi, Typically, only the person who has your owner TP-Link account can delete the video clips. If you do not share your account with other persons, no other person can delete your camera's...

@Alan_Moore Hi, You can check if the suggestions in the following instructions will be helpful. What to do if my Tapo Camera gets bricked after a firmware update? If the problem remains, you can...

@SudiptJHS Hi, Please confirm the following information for the reported issue. 1. Are you in India and purchasing the Tapo camera in India? 2. Please send me(@Solla-topee) the camera's MAC address...

@Stefan123456 Hi, You can refer to the instructions below to troubleshoot if you can control the camera locally only. What to do if I can't control my Tapo cameras on the Tapo app? Please confirm the...

@Tellyman Hi, You can refer to the instructions below to troubleshoot if the camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going Offline? Please...

@PavelV Thank you for sharing your experience!