@Thanalas Hi, In your case, the following instructions may be helpful. How to reduce motion detections from rain, snow or insects, etc If you only want to detect a person when he enters a specific...

@newtapouser Hi, Regarding your comments: 1) The camera blinks red light when the Wi-Fi is unavailable to notify the user that the camera has a connection issue, and the blinking red light can't be...

@MVBM Hi, Typically, the camera will automatically switch between Day/Night mode according to the ambient light conditions when the Video mode is set to Auto mode. For example, if the camera does not...

@stoyan_mihov Hi, Do you have a problem factory resetting your Tapo C320WS? If so, please try the following steps. 1. Turn off the camera and wait for two minutes. 2. Remove the SD card from the...

@nw83 Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to the...

@oconnorsecurity Hi, Typically, the Tapo cameras will sync the date and time automatically after connecting to the internet. If your camera has the wrong date and time, you can refer to the following...