@Nodiaque Hi, I'm not sure who you sent the camera log to, but I'm unable to find the relevant logs. In this case, after you collect the camera log, you can send me a message. Best Regards

@Yassin77 Hi, You can refer to the following instructions to troubleshoot if you fail to update the firmware. What to do if firmware update of my Tapo smart devices fails? If the problem remains,...

@Mmm63 Hi, Whether your hub and cameras bound to a new TP-Link account(the email address you used to log in to the Tapo app)? Typically, if the cameras are bound to the same TP-Link account, they can...

@Rob79 Hi, If you have the error message "Pairing failed" when configuring the camera, please refer to the following instructions to troubleshoot. What should I do if I fail to configure Tapo Camera?...

@613 Hi, If you want to share your camera with others, please refer to the instructions below. How to share my Tapo Smart Devices with my family? Please describe your usage scenario and problem...

@Piero96 @oleleolala Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this...