@Akbaba @Tursiops Hi, You can check if the following tips are helpful. 1. Please reboot the camera, ensure the Tapo app is the latest one, and check if the issue can be solved. 2. If you have the...

@Ivymantled Hi, 1. Please confirm if your router can provide Ethernet and 2.4G Wi-Fi network. Please note that the Tapo C520WS can only connect to a 2.4G Wi-Fi network, it does not support a 5G Wi-Fi...

@CnHolck Hi, We have firmware that may solve the issue, and you can send me(@Solla-topee) "Forum ID 727368 + Tapo C220's MAC address" via a private message if you want to try it. Best Regards

@GR2024 Hi, The problem may be on the Google side, and you can check if the following article is helpful: What to do if you can't access the camera's live feed on the Google Home App Best Regards

@Aztroboy Hi, Below is a picture in the thread "Detection Range Test: test the activity detection zone of the Tapo Battery Camera". When the camera is installed at a height of 2-3m, the angle between...

@hTuyG56kk__ You are welcome.