@_varun-tanwar_4 Hi, Thank you for the video provided. The video seems show that the camera works as it should. As you can see in the video, the camera returns to its original position at 13:07:29...

@Marcelocds Hi, Please confirm the following information for the reported issue. 1. Do you have the problem when watching the camera's live feed? 2. Do you have the problem when watching cloud video...

@Sabinette Hi, Please confirm the following information for the reported issue. 1. Please ensure your Tapo app is up to date. If not, uninstall the Tapo app and reinstall it for a try. 2. Do you mean...

@TJ27 Hi, It's not recommended to plug our camera's power adapter outdoors since it's not waterproof, and using it outdoors may damage it. Best Regards

@fabbro_ilfabbro Hi, It's usual that different hardware versions of the same Tapo camera model have different firmware versions, and some functions may not be exactly the same. 1. If you can't select...

@Tapoguy2022 Hi, Typically, uninstall the Tapo app on your phone and reinstall it won't remove your doorbells and cameras bound to your TP-Link account. After you reinstall the Tapo app on your...