@TerrenceHuang Hi, You can refer to the steps in this post to troubleshoot the reported issue. Best Regards

@Patrices Hi, Do you have a Tapo C220 or a doorbell camera? If you have a doorbell camera, what's the model number of it? Are you using the Video Call feature of the camera or the Talk feature to try...

@adrianwxn You are welcome!

@Wouter_D Hi, It's hard to say if the problem is on the camera since the camera works with Tapo app and other third-party apps/programs. 1) Do you stream the camera on the Tapo app, NAS, security...

@Sutike Hi, Typically, set static IP address on the camera has nothing to do with if you save recordings on an SD card or control the camera via the Tapo app. You can decide whether to enable the...

@mdfaysalbd43 Hi, If you want to share your Tapo camera with other accounts, please refer to the following instructions. How to share my Tapo Smart Devices with my family? Best Regards