@aSystemOverload Hi, When both the camera and tablet are connected to the internet, the tablet may manage the camera through the TP-Link cloud server instead of the local connection, even if they are...

@Janalbers Hi, Our Tapo cameras may add some new features through firmware upgrades. Currently, Tapo C410 V1 with firmware version 1.0.23 Build 241119 Rel.59219n and Tapo C410 V1.2 with firmware...

@VlastimilM Hi, 1. Please ensure the Status LED option is enabled on the camera's Device Settings page. Usually, the camera's LED shouldn't be off if the Status LED option is enabled. 2. Can you set...

@Kabman Hi, You may try to factory reset the camera and reconfigure it, make sure the hub, camera, and the Tapo app are up to date, and then check if the camera's detection feature will work. Best...

@NViviers Hi, Please help collect the camera log and the app log as per the following instructions for further analysis. How to get the log of Tapo app How to get the log of Tapo Camera Best Regards

Update on July 22, 2025. Hi All, If your Tapo C200 V5 has firmware version 1.1.4 and the Pan & Tilt feature is no longer working when trying to control the camera using specific third-party apps...