@Moto1 Hi, 1. What's the model number of your router? Please describe your network diagram. 2. Please refer to the instructions below to collect the camera log on the problematic camera for analysis....

@Hallnoone Hi, If you can't turn on/off the camera's privacy mode via the Smart Action > Automation feature, please confirm the following information. 1. Please describe the usage scenario you want...

@tapo-user-C120 Hi, Thank you for your feedback and feature request, I'll log it and forward it to the related team for evaluation and improve our product. If the issue related to the person...

@ArjunPrasad Hi, We do not have information regarding the launch date of a Tapo camera. We recommend checking the local TP-Link website to see if a Tapo camera model is available. If it is, you can...

@Theuxo Hi, I misunderstood your problem, and the suggestions I provided were not appropriate, so I deleted my previous reply. Typically, Tapo cameras in the same network will not affect each other....

@hopkins_vvvvv Hi, 1. What detection types have you enabled on the camera's Device Settings > Detection page? 2. Please send us a picture of the camera's Playback page. 3. Please refer to the...