@ChettyZA Hi, How many devices stream the problematic Tapo C520WS simultaneously? Include streaming the camera via the Tapo app and third-party apps/programs. Please try to turn off the camera, wait...

@aj2 Hi You can refer to this link to filter the Tapo cameras you are interested in. If you select 1080P in the Resolution section, you can see the Tapo cameras that have a maximum resolution of...

@aj2 Hi Do you mean adding a feature to select the video quality to store videos of that quality to the SD card? Best Regards

@Psarto Hi If you have trouble downloading video clips from the SD card, please try the following steps: 1. Temporarily disable any VPN apps or other security software with VPN mechanisms that may...

@PhoenixIkki Hi, Please confirm the following information for the reported issue. 1. Do you have a problem downloading video from the SD card to the Tapo app on the Playback & Download > Playback >...

@Abatwa Hi, In your usage scenario, if you have enabled the BabyCry detection and the Notification feature on the Tapo C220, you can receive a notification on your phone when the baby is crying even...