@Technikeravs Hi, Typically, on the Tapo app > Tapo D235's Device Settings > Video & Display > Video Quality page, you can select 2K or Auto option. On the Tapo D235's Live View page, you can also...

@Brooksy180 Hi, Do you configure the two cameras with the same phone and the same Tapo app? Usually, the voice will appear when the Tapo app language is English. You can try to factory reset the...

@Piyush5637 Hi, 1. Is your model number Tapo C220 or Tapo C200? Please send me(@Solla-topee) the camera's MAC address via a private message. 2. How do you check that you can't view past video...

@Paritylock Hi, Please check if there is any foreign object on the camera that affects the camera pans. If not, try to press the reset button on the camera for 10 seconds to factory reset it, then...

@rlsangre Hi, Typically, if the camera can't be powered on, you can try the following steps. 1. Power on the camera with the original power adapter that comes with the camera from the package. 2....

@Jh7 Hi, Please confirm the following information for the reported issue for further analysis. 1. Please go to the Tapo app > camera's Device Settings > Floodlight Settings page, and send us a...