@GaborM Hi, In your situation, please refer to the instructions in this post to ensure that your camera's hardware, configuration, and placement environment are not the problem. If so, please go to...

JamesRowe wrote @Solla-topee Hi, Like many others I've bought the V1 from the Tapo store for Aurora observation but the "Night mode" menu looks just like the one you've shown below for the V2. My...

@Deremi Hi, The Tapo C246D supports 24/7 recording when a microSD card is inserted into it or a Tapo Hub H500 on the same network. If you have many Tapo cameras, please note that only up to 4 cameras...

@theseus_lemnos Hi, Thank you for the update. You can test connecting the camera to a different router, if possible, and check if it works fine. If the same phenomenon persists, collect the camera...

@tokenwizard Hi, Typically, pressing and holding the reset button on the camera for 10 seconds to perform a factory reset will remove all settings on it. After that, please also ensure the camera is...

@mascf Hi, If you have tried the tips in this post but the same phenomenon persists, we suggest contacting the technical support team for further assistance. Best Regards