@Radialhead Hi, Thank you for the update. Our technical team is following up on your case via email. Please reply to this email if there are any updates. Best Regards

@Rider Hi, We do not have the information on when the official Deco app will support the heatmap feature. However, I will update this thread immediately if a new Deco app supports the heatmap...

@ARGamingPK1 Hi, If you have a different Ethernet cable, feel free to try to change the cable between the main Deco and the Huawei ONT. What do you mean by "ethernet clips"? Best Regards

@Radialhead Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@PAvd Hi, It's unable to determine what causes the slow wireless speed issue based on the provided information. There is a new firmware for the Deco BE25 V1 here. Please try to update the new...

@Radar68 Hi, thank you for the updates, and glad to hear your case is resolved.