@Lorenzo_M Glad to hear your case is solved!

@Nikriba Hi, Thank you very much for the video provided. The video shows that the Tapo C425's detection feature works normally, the camera can't detect you in the first location(near the door)...

@At952450 Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...

@JohnEsben Hi, 1. How do you restore the connection after disconnecting, such as reboot the camera or the router? 2. Try to change the 2.4G wireless channel and security type to WPA2-PSK on the...

@ltoth @Lorenzo_M Hi, On the Tapo app > Camera's Device Settings > Video & Display page, try to disable the HDR feature if it's turned on, and then check if it helps. Best Regards

@RichardAKnigh Hi, There is a WPS/Reset button on the camera, and you can press it for about 10 seconds to factory reset the camera. If you have tried that but the problem remains, check if you can...