@Arunkumartn92 Hi Typically, the Tapo C200 only reads and writes the inserted SD card, it won't perform other special operations on it and damage it. In your scenario, please confirm: 1. The MAC...

@RebFD Hi, If the audio in the video recording is too low, have you checked the volume from the camera when watching its live feed? Whether the volume from the camera at a normal level? If the volume...

@DSpy Hi, The new official firmware is rolling out for the Tapo C500, and it may solve the issue. It's recommended to wait patiently for the new firmware. If you want to try a beta firmware for this...

@Jomzzz Hi All, Please try to force close the Tapo app on your phone and then reopen it, or reboot your phone, and then check if you can watch the cloud video clips on your Tapo app. Best Regards

@selimreza Hi, If you want to change your Wi-Fi password, it's suggested to go to your Wi-Fi router settings page to change it, or you can contact your router support if you do not know the steps to...

@JonasPcs Hi, Thank you very much for your cooperation. You can upload the video to your cloud server(such as Google Drive), generate a link to download it, and then send me the link via a private...