@Maton Hi, Generally, if you have enabled motion detection, person detection, and vehicle detection on a camera, you may receive three different types of notifications for the same event. If you only...

@bodegaboy Hi, 1. After you format the SD card on your PC, are you able to write & read files on the SD card on your PC? After inserting the SD card into your camera, do you have a problem formatting...

@Tp-fanboy Hi, Thank you very much for sharing your experience. The relevant thread: Enhanced Performance Firmware for Tapo C500/TC40 Best Regards

@CaraPW Hi, From the problem description, it may be you have not factory reset the camera successfully. If you have an ethernet cable to connect the camera to the router, please have a try and then...

@Michel_D Hi, For questions about the VIGI cameras, it's recommended to start a new thread here for further assistance. The Tapo app is unable to manage the VIGI cameras. If you want to buy a Pan &...

@Hompie Hi, You can upload the videos to your cloud server(such as Google Drive), then generate a link and send me(@Solla-topee) the link via a private message to download it. If you have not...