@TikiTaco Check the WiFi on another mobile device, like another phone or a tablet. If the doorbell wifi is still not visible, then this device is likely having a hardware issue. To proceed product...

@Mbange_Dj_Kuia8 Can you clarify the problem you're facing? Please share more details here, this will help you receive proper suggestions in time.

@Anric It's ok to control the loads only with the Tapo, not to use a physical switch - leaving the S1/S2 no connections.

@24thMoment Do you remember the old WiFi name and password? Make the old WiFi signal available again, see if the doorbell can reconnect it successfully. When it returns to the normal state, you can...

@Tommy-65 If you're using an Android phone, this might be possible, as some brands or phone models allow users to configure different alert tones for different apps. Check your phone settings to see...

@WayneG78 Did you proceed with the RMA with our support team? I would recommend reporting the problem to them and let them assist.