Trying to download footage from today but they download as black images,0 minutes and 0 seconds. Yesterday I had no issues. I am able to watch them back in playback and can download snapshots (picture

C200 bought two days back and installed at home for testing, as far found last two days, it was not recording continuously. There are some data is missing around 4-5hrs too. And all recorded video dur

Wifi is not working , connectivity issues.

My arrive home nd leave hone is no longer working after switching internet providers. I have gone through all the troubleshooting including reinstalling the camera. Still not working

I purchased a pair of C120 Tapo cameras and had no problem adding the first one to the app but after installing the second camera, I could not add it to the app. The Tapo network won't show up in my W

Good day I have 2 x C100 & 1 x C110 indoor cameras. The one C100 was acting up and I deleted and reset it. Now it does not want to reconnect. I've reset it multiple times.i even created a new account,