Archer T3U Plus AC1300 causes keyboard and mouse to freeze

Archer T3U Plus AC1300 causes keyboard and mouse to freeze
Archer T3U Plus AC1300 causes keyboard and mouse to freeze
2021-07-19 09:28:30
Model: Archer T3U
Hardware Version: V1
Firmware Version:

Hello there,

I am using this wifi adapter which works quite well on Windows 10 (64). However, if I download stuff, after a few minutes, my mouse and keyboard just freeze. However, those devices are wired. I can see the computer is not frozen, it continues working but I can't use my keyboard or mouse anymore. I have to switch off and restart my computer everytime. It seems if I use the internet lightly, everything works fine but as soon as I download something, the freeze happen.

Could anyone give me some clues ?

Thank you !

 

The driver I use: 1030.29.618.2019

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Re:Archer T3U Plus AC1300 causes keyboard and mouse to freeze
2021-07-20 09:47:07 - last edited 2021-07-20 09:48:09

@Rifain Hello, 

 

Sorry for the delay, it is recommend to try a different USB port for the adapter and also disable other wireless adapter if there is any. 

Here is a newer chipset driver for Archer T3U /T3U Plus, please give it a try and issue will be gone or not. 
https://static.tp-link.com/beta/2021/202101/20210108/RTLWlanU_WindowsDriver_1030.41.0514.2020_Drv_3.00.0036(26078).zip

 

After keyboard/Bluetooth freeze,  please help collect the dump file on computer and share with us:https://www.tp-link.com/support/faq/1080/

Check the motherboard of your computer and share a photo as well: https://www.tp-link.com/support/faq/2722/

May I know if you unplug T3U and use a different adapter, is there any issue? 

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